INTERNET LEASED LINE

Managed Internet & Network Service Provider with NOC, Network & IT Services

Pathcom’s Managed Connectivity Services are designed to provide high availability Network with Quick Response & Resolution (QR2) Support comes with customized service benefits.

Pathcom's Customized Service Benefits

DUAL UPSTREAM (DU)

DUAL UPSTREAM (DU) for latency optimization & for highest service uptime

DUAL LAST MILE (DL)

DUAL SERVICE PROVIDER – DUAL LAST MILE (DL) for high Lastmile uptime.

FULLY MANAGED

24×7 Link & CPE Monitoring & CPE management.
 

WEEKLY
FALL-BACK
TESTING

Proactive last mile fallback testing

SERVICE SUPPORT BEYOND LINKS AND CPE

Field Support Services beyond CPE, as an extended IT support center to troubleshoot issues arises within customer network.


PERFORMANCE
REPORTS

Uptime & Link usage report

TECHNICAL
ACCOUNT
MANAGER

Monthly service performance review meetings and implementing corrective/preventive actions

Network Architecture of High Available
Premium Internet Connectivity

WE COMMIT WE DELIVER 100%

our focus is on

  • HIGH AVAILIBILTY
  • DUAL LASTMILE
  • DUAL UPSTREAM
  • 24x7 MONITORING
  • CPE MANAGEMENT
  • TECHNICAL MANAGER

NETWORK OPERATION CENTER BASED PROACTIVE MONITORING & 24 HOURS SUPPORT FOR ILL & MANAGED SERVICES

24x7x365 days Proactive Monitoring of links, Router, Switches, Firewalls, Servers or any IP devices

Service Provider management and problem fixing

Remote & On-site Alarm Management, break-fix and onsite support. Fall-back testing of links and devices

Preventive Maintenance, HW & SW Installation, Maintenance & Upgrades of IOS and patches in every device as released by OEMs

Monthly Performance Reporting, Service Review with Service Providers and Vendors

ITIL®-based systems and processes with rigid, fully audited ticketing, information and change management systems

AMC of all Networking and IT Hardware with onsite support

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